Although it’s only been around for about a decade, Facebook is a proven success when it comes to marketing campaigns. The following article will show you how to capitalize on this very useful tool for business.
A simple way to start a conversation with your Facebook fans is to respond to the feedback they leave on your page. That means monitoring your wall and also any @ messages about your company (for example, @Nestle). It is especially important to respond quickly to anyone who needs help or posts a complaint.
Write posts with real value. Facebook isn’t just about informal conversation. Those that supply meaty posts will often find that there’s a big audience out there just looking for that type of content on the platform. Be that person or company that delivers exactly that type of content. You’ll see great returns.
Think of a good reason why people should become a fan of you or your company. When you can answer this “why”, you are prepared to deliver something to them that’ll get your fans to stick around and become engaged with the brand. Make it the center of your promotion.
It is truly a myth that every business HAS to be on Facebook. The cost of the time taken to plan your campaigns, maintain your page, communicate with fans, and advertise can become a massive burden on a small business owner. Consider carefully if the costs will be outweighed by the profit increases.
Think about why your page exists. Are you simply trying to get the word out about your company and new products? Or, is the page functioning as a forum for better communication with your customers? Once you have a clear picture of what you want your page to do, you can begin working on your marketing goals.
When thinking of information to share with your followers on Facebook, try to keep them relevant to what is going on with your business or industry. If your company sells auto parts, you should make posts about auto parts. Posting photos of cats or other irrellavant topics will ensure that people unfollow your page.
Do not post so much on your Facebook page that people will begin to feel too saturated by you. You want to give them something to think about, so let a little space flow in between each posting. Facebook recommends new page owners post no more than once or twice a week.
Post regularly on your Facebook page. Don’t just create your business page, make several posts the first day, and then stop posting for several months. Not keeping your page updated frequently shows your audience that you don’t care that much. If you need this Facebook page for your business, then stick to some kind of posting schedule.
When using Facebook for marketing purposes, always maintain a high degree of professionalism. No matter how much you’d like to respond with an emotional viewpoint to customers, it’s always best to keep your personal opinion out of it. Act the same way you would if the customer were right there in your office.
Claim your vanity URL on Facebook, and do not allow yourself to have the same default URL for too long. You want people to find you, so try using your business name without any special characters. This will make it simpler for someone to locate your page and see what you have to offer.
Offer a reward to those that already frequent your page for telling their friends to like your page. This is a relatively cost effective way to interact with those that already are interested in your business, as well as an easy way to spread the word about what you have to offer.